Privacy Policy

Last Updated: November 24, 2024

1. Introduction

This Privacy Policy explains how Legaa Al-Dubaai ("I", "me", or "the psychologist") collects, uses, and protects your personal information when you use my psychological services or visit my website. This policy is designed to comply with Yemen's legal framework and international best practices for mental health professionals.

2. Professional Confidentiality

As a licensed psychologist, I am bound by professional ethical standards that require strict confidentiality of all client information. This means:

• All information shared during therapy sessions is confidential
• Your personal health information is protected
• I will not disclose your information to third parties without your explicit consent
• All records are stored securely and accessed only by authorized personnel

3. Information We Collect

3.1 Personal Information

When you contact me or book a session, I may collect:

• Full name
• Contact information (phone number, email address, location)
• Date of birth and age
• Emergency contact information

3.2 Health Information

During psychological assessment and therapy, I collect:

• Medical and psychological history
• Current symptoms and concerns
• Treatment progress notes
• Assessment and diagnostic information
• Therapy session records

3.3 Website Information

When you visit my website, I may collect:

• Browser type and version
• Pages visited and time spent
• Device information
• IP address (for security purposes only)

4. How We Use Your Information

Your personal and health information is used solely for the following purposes:

• Providing Services: To deliver psychological assessment, therapy, and counseling services
• Treatment Planning: To develop and implement appropriate treatment plans
• Communication: To schedule appointments and communicate about your care
• Record Keeping: To maintain accurate clinical records as required by professional standards
• Continuity of Care: To ensure appropriate follow-up and continuity of treatment
• Legal Compliance: To comply with Yemen legal and professional requirements

5. Data Storage and Security

I take the security of your information seriously:

• Secure Storage: All records are stored in secure, password-protected systems
• Physical Security: Paper records are kept in locked cabinets in a secure location
• Digital Security: Electronic records are encrypted and backed up securely
• Limited Access: Only authorized personnel have access to your information
• Retention Period: Records are retained for a minimum of 7 years or as required by Yemen law

6. Your Rights

As a client, you have the following rights regarding your personal information:

• Right to Access: You can request to view your clinical records
• Right to Correction: You can request corrections to inaccurate information
• Right to Explanation: You can ask questions about how your information is used
• Right to Withdraw Consent: You can withdraw consent for certain uses of your information
• Right to Complain: You can file a complaint if you believe your privacy has been violated

7. Information Sharing

I do not sell, rent, or trade your personal information. Information may be shared only in these limited circumstances:

• With Your Consent: When you provide written authorization
• Healthcare Providers: For coordinated care, with your permission
• Legal Requirements: When required by Yemen law or court order
• Emergency Situations: To prevent serious harm as described in Section 2

8. Website and Technology

8.1 Cookies

My website does not use tracking cookies. Any technical cookies used are essential for website functionality only and do not collect personal information.

8.2 Third-Party Services

If third-party services (such as email providers or appointment scheduling tools) are used, they are selected for their security and privacy standards. You will be informed of any such services before they process your data.

8.3 Email Security

Please be aware that standard email is not completely secure. Avoid sending sensitive health information via regular email. For confidential matters, please contact me by phone or discuss during your appointment.

9. Children's Privacy

When providing services to minors (under 18 years in Yemen), I obtain consent from parents or legal guardians. The privacy of child clients is protected, and parents/guardians have the right to access their child's records in accordance with Yemen law.

10. International Transfers

Your information is stored and processed within Yemen or in secure cloud services that comply with international data protection standards. Any international transfer of data is conducted with appropriate safeguards.

11. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or professional practices. The updated policy will be posted on this website with a new "Last Updated" date. Significant changes will be communicated to active clients directly.

12. Yemen Legal Compliance

This privacy policy is designed to comply with:

• Yemen Constitution regarding privacy and personal dignity
• Professional ethical standards for psychologists and healthcare providers
• Medical confidentiality principles recognized under Yemen law
• International best practices for mental health service providers